About Customer Service
Grace: “MVP Gold does have more of a personal touch. The services are very, very helpful.”
Ed: “When I call MVP, I get a live person, I can talk to that person and we solve the problem right there on the phone and it’s all taken care of.
Grace: “The first time I called I said ‘Is this a person or am I talking to a computer?’ It was somebody and it felt so good.”
Al: “When you call them, they are there to answer any questions in English or Spanish or whatever language you prefer.”
Linda: “MVP Gold and the MVP Co. are just some fantastic people to know and to work with – especially when you have a problem because they treat you like a person and that is very important especially to us folks with gray hair.”
Vito: “MVP Gold provides the best service I could possibly want from a health care plan.”